Draft: needs legal review
Refund Policy
This draft must be completed before paid plans are sold.
This page is a working draft written to match how the software behaves. It is not legal advice and must be reviewed by a qualified lawyer before the service launches.
Current status
Paid plans are bought online (when payment is enabled) or activated manually after you contact us. Plans do not renew automatically. Until this policy is finalised, refund terms must be agreed in writing.
To complete before launch
- Refund window and conditions
- Pro-rata rules for plan changes
- Process and timing for refunds
- Legal review